Terms of Use
1. Acceptance of Terms
By accessing and using the Royale Belmont website (faleonor.com), you agree to these Terms of Use. If you do not agree, please do not use our website.
These terms apply to all visitors, users, and guests of our website and physical premises.
2. About Us
Royale Belmont Ltd is a company registered in England and Wales. Our registered office is at 121 Belmont Street, Richmond, Surrey TW9 1AB, United Kingdom.
We operate casino hotels and resorts across the United Kingdom under licence from the UK Gambling Commission.
3. Use of Website
You may use our website for lawful purposes only. You must not:
- Use the site in any way that breaks any law
- Use the site to send spam or unwanted messages
- Try to access parts of the site you are not allowed to use
- Copy, modify, or distribute our content without permission
- Use automated systems to scrape or collect data
- Introduce viruses or other harmful code
4. Gaming Services
Age Restriction: You must be 18 years or older to use our gaming services. We verify age and identity as required by law.
Our gaming services are licensed by the UK Gambling Commission. By using our gaming facilities, you agree to:
- Provide accurate identification when requested
- Follow all house rules and staff instructions
- Gamble responsibly within your means
- Not use our services if self-excluded
We reserve the right to refuse service to anyone at our discretion.
5. Bookings and Payments
When you make a booking through our website:
- You confirm all information provided is accurate
- You agree to pay all charges at the rates shown
- You accept our cancellation policy
- You understand bookings are subject to availability
Cancellation Policy
Standard room bookings may be cancelled up to 48 hours before check-in for a full refund. Cancellations within 48 hours may incur a charge equal to one night's stay. Special rates and packages may have different terms.
6. Intellectual Property
All content on this website is owned by Royale Belmont Ltd or our licensors. This includes:
- Text, images, and graphics
- Logos and trademarks
- Website design and layout
- Software and code
You may not use our content without written permission.
7. Disclaimer
This website is provided "as is" without any warranties. We do not guarantee the site will be error-free, secure, or available at all times.
While we try to keep information accurate, we make no promises about the accuracy or completeness of any content. Information may change without notice.
8. Limitation of Liability
To the fullest extent permitted by law, Royale Belmont Ltd shall not be liable for:
- Any indirect or consequential losses
- Loss of profits, business, or data
- Any losses arising from use of our website
- Actions of third parties
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
9. Links to Other Websites
Our website may contain links to third-party websites. These links are provided for convenience only. We do not control these sites and are not responsible for their content or practices.
10. Changes to Terms
We may update these terms at any time. Changes will be posted on this page with a new date. Your continued use of the website after changes means you accept the new terms.
11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
For questions about these terms, contact us at:
- Email: support@faleonor.com
- Post: Legal Department, Royale Belmont Ltd, 121 Belmont Street, Richmond, Surrey TW9 1AB